FAQS

If I Have No Computer Access, How Can I Place An Order?

• Call us at 512.428.5438 and we will gladly take your order over the phone. 

How Will I Know My Online Order Was Received?

• You will receive an email confirmation when you place your order. If you do not receive one immediately, check your spam folder or email us.

How Do I Check On An Order I Have Placed?

• All regular USPS orders are usually sent the next business day (Monday-Friday, excluding holidays) from our Austin, Texas distribution center. You will receive an email with tracking information once your order has been sent.  To check the status of your package you may also contact our customer care line at 512.428.5438, just be sure to have your order number ready.

What Types Of Payment Do You Accept?

• We accept Mastercard, Visa, American Express and Discover, as well as Google Pay and Apple Pay.

Is Your Website Secure?

• Yes. To protect the safety of any personal information submitted on this website, we use SSI encryption.

How Do I Know Which Products Are Right For Me?

• Not sure? Contact us at 512.428.5438 or email Kristin@KristinGunn.com

Do You Offer A Discount For Licensed Professionals?

• Yes, we sell our products at a discount to licensed professionals. See link in footer of page. 

Can I Sell Halcyon Skin Care Products In My Spa, Clinic Or Store?

• Please contact us for account approval!